• Work
  • LOGISTICSPRO
  • The LogisticsPro Collection
  • Customer Service War Room Toolkit
  • World-Class Customer Service: Guide for Businesses
  • The Customer Service Playbook
  • The Ultimate Freight Forwarder Communication Script
  • Customer Service Email Templates
  • Freight Forwarding CS Cheat Sheet: 10 Rules Smart CS
  • Customer Service: 25 case studies & Real-Life scenario
  • Impossible Request & How to Handle it Professionally
Contact
Vivian Chan
  • Work
  • LOGISTICSPRO
  • The LogisticsPro Collection
  • Customer Service War Room Toolkit
  • World-Class Customer Service: Guide for Businesses
  • The Customer Service Playbook
  • The Ultimate Freight Forwarder Communication Script
  • Customer Service Email Templates
  • Freight Forwarding CS Cheat Sheet: 10 Rules Smart CS
  • Customer Service: 25 case studies & Real-Life scenario
  • Impossible Request & How to Handle it Professionally
Contact
2025
Customer Service War Room Toolkit
2025
World-Class Customer Service: Guide for Businesses
2025
The Customer Service Playbook
2025
The Ultimate Freight Forwarder Communication Script
2025
Customer Service Email Templates
2025
Freight Forwarding CS Cheat Sheet: 10 Rules Smart CS
2025
Customer Service: 25 case studies & Real-Life scenario
2025
Impossible Request & How to Handle it Professionally
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